Reservations
Your credit card will be debited for the total amount of the booking. Confirmation e-mail will be sent via a separate e-mail together with exchange voucher within 24 hours after the time of booking. In case you do not receive any e-mail from us after submitted the booking, please make sure that you enter the correct e-mail address and www.asiantrails.travel is in your safe list. Please double check in your junk mail folder too. In case you cannot find any reply from us, feel free to contact us at tel. +66-2-626 2000 or e-mail res@asiantrails.org
Rates
All rates are inclusive of all taxes and processing fee. No any hidden charge.
Child Policy
Children between 2 and 11 years old are granted a 30% discount on transfers, excursions and package tours provided that they share room with adults and no extra-bed. A maximum of two children per party (family) is granted for such discounts. Children requiring their own rooms are charged as adults. The rates are chargeable as per the total number of that party unless otherwise state.
Payment
We accept Visa and Master card. All services are on prepayment basis.
Cancellation
For cancellations of confirmed arrangements, a cancellation fee will be charged according to the charges incurred.
Cancellation of tours due to minimum number of participants will be advised 4 weeks before departure of the tour.
Any cancellations for hotel booking, please refer to the information in booking confirmation e-mail.
Liability
Asian Trails Ltd. acts as intermediary between the concerned airlines, hotels, all transport operators and local tourist offices providing the services. Asian Trails Ltd. is therefore not responsible for any loss, injury or damage sustained by the tourists, including those occurring outside the touring programs. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the tourists. Programs and prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or during the tour. Participation in our tours implies the tourists’ agreement to the above conditions.
