Business Development Manager | Latin and French Markets (Vietnam)

Purpose of the role

The role of the Business Development Manager Latin and French Markets forms an integral part in the development of new collaborative efforts while maintaining internal procedures with our office in Vietnam. The most suitable candidate will actively drive in the acquisition of new and existing business opportunities for Spanish, Portuguese and French customers travelling to Vietnam. Based in Ho Chi Minh City, the ideal candidate will become a part of a great team of travel professionals in Vietnam.

Key Responsibilities | Job Description:

Responsible for new and existing business development strategies and planning in both the leisure and MICE segment in the Latin and French markets;
Liaising with customers to understand the requirements and anticipate this in collaboration with all relevant departments;
Working with different departments in Vietnam and their respective managers with a focus on sales, product development, operations, quality control measures and customer relations;
Ensuring that all relevant data is uploaded in Asian Trails’ administration systems;
Responsible for all programs, itineraries, quotations, accounting matters as well as product development for the aforementioned departments;
Working in alignment with the company’s Standard Operating Procedures and corporate guidelines in the daily operation;
Regular communication with new and existing accounts in these markets in working towards a mutually-sustainable growth and troubleshooting;
Ongoing product development, pricing and itinerary developments for new and existing customers, based on trends and demands from these markets;
Design and host/coordinate on inspection trips for agent familiarization trips leading to new business, and where needed, meeting customers in Vietnam;
The ambassador of Asian Trails Vietnam during trade shows, industry-related events and sales calls;
Directly reports to the General Manager.

Qualifications, skills and requirements:

Bachelor’s Degree in Tourism, university degree preferred;
Minimum 3 years in a management position in the tourism industry;
Fluent command of verbal and written English, Spanish / Portuguese and French is essential. Other languages are a plus;
Working experience in the travel & tourism industry in Vietnam and /or South-East Asia is a priority;
Proven track record of individual, group and MICE handling capabilities;
Good command of Microsoft Office applications and computing skills, including the use of DMC-related software;
Open for some travel within Vietnam and abroad;
Having capability in developing standards, quality management, coordination and coaching techniques;
Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A “Can Do” attitude and positive thinking, includes creative thinking;
A strong sense of responsibility and the ability to prioritize and organize are preferred skillsets to fill this role. Working under pressure is to be expected;
This position is available for foreigners and locals, with a preference towards foreign nationals.

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to gm(@)asiantrails.com.vn

INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only.
Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
The road up and down Doi Angkhang is not suitable for large coaches; for group travel, note that the group needs to be split up into mini-vans. We always will make efforts to confirm the exact pick-up time upon reservation.
For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
Due to the absence of ATM machines and credit cards payment portals, we highly recommend to bring sufficient cash with you. Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
It is recommendable to bring a jacket / sweater with you as temperatures on Doi Angkhang are often much cooler than around Chiang Mai.
It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package.
Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.