BUSINESS DEVELOPMENT MANAGER – LEISURE & MICE – Report to GM

Purpose of the role

The role of business development manager is developing and strengthen the market share of Asian Trails Laos

Overall Responsibilities:

Identifying and building relationships with existing and new customers with the aim to convert them into happy long-term clients
Assisting existing clients to ensure absolute customer satisfaction
Providing support on product ideas and promotions in close cooperation with the different departments within the organization
Coordinating with Product Manager/Inbound Manager to identify new itineraries or products which can be of interest to key markets
Cooperating closely with our marketing department at corporate head office in the creation of sales collaterals
Set up monthly and yearly working plan on how to achieve new market share for ATL with focus on both leisure and MICE
Identifying opportunities in new target markets for Asian Trail’s products and services
Analyze selling and price strategy and prepare trainings for inbound staff on related markets
Design and participate on the elaboration of inspection trips for agent FAM trips
Support costumer relations executive in dealing with clients on spot
Analyze market trend & give guideline to Product Manager/Inbound Manager
Understand and well utilize the reservation system of ATL

Qualifications:

Bachelor’s Degree in Tourism or Business Studies, university degree preferred
Minimum 3 years in a management position in the tourism industry
Have strong analytical abilities with a background in sales planning and managing
Proven ability to develop marketing strategies and effectively communicate recommendations to customers
Fluent command of verbal and written English, other languages are a plus
Working experience in the travel & tourism industry in Laos and /or South East Asia is a priority
Proven track record of FIT, group and MICE handling capabilities
Good command of Microsoft Office applications and computing skills, including the use of DMC related software
Open for some travel within Laos and abroad
Proven ability to multi-task, able to work under pressure, meet tight deadlines and work flexible hours during peak season. A “Can Do” attitude and positive thinking, includes creative thinking
A strong sense of responsibility and accountability
This position is available for foreigners and locals

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to res(@)asiantrailslaos.com Telephone: 021-263-936

INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only.
Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
The road up and down Doi Angkhang is not suitable for large coaches; for group travel, note that the group needs to be split up into mini-vans. We always will make efforts to confirm the exact pick-up time upon reservation.
For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
Due to the absence of ATM machines and credit cards payment portals, we highly recommend to bring sufficient cash with you. Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
It is recommendable to bring a jacket / sweater with you as temperatures on Doi Angkhang are often much cooler than around Chiang Mai.
It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package.
Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.