Contracting Executive (Hotel)

Purpose of the role

Asian Trails Malaysia’s role as Contracting Executive is a key position that involves negotiating and contracting rates, special offers, allocation, release periods, overrides, terms and conditions for hotels, ensuring the best available rates and availability; in both: new properties but also re-contracting existing hotels. Based in Kuala Lumpur, the ideal candidate will become a be part of the market leader in designing and executing travel services across East and South East Asia.

Overall Responsibilities:

Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms conditions for hotels, ensuring the best available rates and availability; in both: new properties but also re-contracting existing hotels
To assist in requesting hotel contracts for Malaysia, Brunei & Singapore
To assist the Manager on hotel contracts negotiation and preparation
To assist in preparing General Tariff for Malaysia, Brunei & Singapore and revise if any update from time to time
To assist in requesting contracts Malaysia & Singapore
Follow up with hotel on signed contracts
System insertion, creation & update for hotel components
Send out close out notification
Prepare report for management on regular basis and when required

Qualifications:

Bachelor Degree in the hospitality and tourism industry
Minimum 2-4 years experience in a travel & tourism company – experience in a similar position is a prerequisite
Excellent command of English – both verbally and in writing – is essential
Knowledge of Malaysia and its destinations is a must
Able to delegate, cooperate and coordinate with all concerned person and institutions within the travel industry
Knowledge of the functions, operation and mission of the department
Excellent command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills
The ideal candidate must be detailed-orientated, service-minded, some experience in negotiations and have a drive to deliver exceeding expectations
Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A “Can Do” attitude and positive thinking that includes creative thinking is an asset
This position is only open for Malaysian nationals

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), a copy of all relevant certificates and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Ms Izzaty or Ms Natasha via email: hr(@)asiantrails.com.my

INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only.
Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
The road up and down Doi Angkhang is not suitable for large coaches; for group travel, note that the group needs to be split up into mini-vans. We always will make efforts to confirm the exact pick-up time upon reservation.
For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
Due to the absence of ATM machines and credit cards payment portals, we highly recommend to bring sufficient cash with you. Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
It is recommendable to bring a jacket / sweater with you as temperatures on Doi Angkhang are often much cooler than around Chiang Mai.
It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package.
Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.