Inbound Indian Market – Sales Support (Thailand)
Purpose of the role
The successful candidate will assist the Inbound Indian Market Team in preparing quotations, handling enquiries and managing operations when booking is confirmed. This role is responsible for maintaining a high standard of service for agents and clients and helps to control all activity within the Inbound Indian Market Department. The ideal candidate will be required to follow the company’s policy at all times and contribute to the company’s success.
Overall Responsibilities:
- Assist the Manager and Assistant Manager – Inbound India in all areas of responsibilities.
- Maintain the highest standard of services for agents and clients and help to control all activity within the Inbound Indian Market Department.
- Follow the company’s policy at all times and contribute to the company’s success.
- Solve internal and external problems.
- Handle MICE Group quotations and work out effective rates that are market specific and help to close business deals.
- Negotiate and work out best rates as per market standards.
- Handle on the ground Groups – travelling may be required for official purposes.
- Follow up payments for non-credit agents/overdue credit.
- Renew and foster good relationships with hotels/suppliers, etc.
Qualifications:
- Successfully completed degree of international tourism.
- Previous work experience in the field of tourism, preferably in Group booking division.
- Should have handled MICE business from Indian subcontinent business.
- Very good knowledge of English/Indian language (oral and written).
- Good knowledge of MS office applications.
- Be able to delegate, cooperate and coordinate with all concerned persons and institutions within the travel industry.
- Team spirit as well as independent working attitude.
- Hard working and friendly, service minded attitude.
- Good training skills.
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring you for this position and send to: recruit@asiantrails.org
