MICE Executive – French Speaker

Purpose of the role

The challenging role inside the expanding MICE team in Bangkok is to work towards offering outstanding customer service, including information, quotation, operation, and administrative matters in regards to MICE related RFPs for our clients. This function will be handling complex quotations, ensuring that these are confirmed with all suppliers efficiently and with great accuracy. You will become part of a dynamic team of travel professionals in our Bangkok head office.

Key Responsibilities / Job Description

  • Assisting and supporting the MICE Manager and other colleagues in preparing quotations, itineraries and reservations including creating programmes, new ideas, and prices offered to the clients
  • Negotiation of MICE services in line with the requirements of the customer
  • Foster good relationships with hotels and suppliers
  • Appropriate follow-up practices, including upselling of additional services
  • All accounting procedures for confirmed files: this includes issuing invoice sending to the clients, following up payment of every booking with the accounting department
  • Research and development of new products, venues and MICE related services
  • Updating backend information of venues, suppliers, accommodation and other services, related to the MICE industry
  • Preparation of pre-event inspection trips for project managers and support on the side for assigned projects and/or events
  • Coordinate between the clients, suppliers and all parties involved (Hotel, Restaurant, Car, Guide etc.)
  • Work closely with colleagues from other departments and offices within the Asian Trails Group for any concerning tasks and services
  • Other tasks as assigned by the head of the department.

Qualifications / Desired experience

  • Bachelor’s Degree in the hospitality and tourism industry
  • Minimum 1-year experience in a travel & tourism company is an advantage. However, freshly graduated candidates with an appropriate MICE mentality will also be considered
  • Excellent command of Thai, English and French language skills preferable (writing, reading, speaking and understanding) for international communication skills are essential
  • Excellent command of Microsoft Office applications (Excel, Word, PowerPoint, Outlook) and excellent computing skills
  • Knowledge of Thailand and its destinations is a must, particularly from a MICE perspective
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak moments. A willingness to travel for work and spend time outside the office when required
  • Interpersonal skills, good teamwork with an aptitude for creativity and agility
  • Hardworking and friendly, service-minded attitude with a sense of discretion
  • Candidates must be detail-oriented and possess good negotiation skills.
  • A “Can Do” attitude and positive thinking that includes creative thinking is an asset
  • This position is open for Thai nationals only

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring you for this position and send to recruit(@)asiantrails.org

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