Reservations & Quotation Officer Inbound Latin & Italy

Purpose of the role

The main purpose of the reservation & Quotation Officer, directly reporting to the Latin and Italian managers, is to be the contact person for the tour operators and travel agents within the Latin and Italian inbound tourism markets when it comes to creating reservations and quotations as specifically requested. The reservations and quotations will be ad hoc (specific “one-off” or “series”), for groups and/or F.I.T. leisure projects, specific promotional packages/products.

Key Responsibilities / Job Description

  • Responsible for creating the reservation of the services requested by the clients inside the Booking System
  • Receiving and following clients’ instructions to render our services
  • Responsible for creating professional quotations as requested by the managers in charge
  • Preparing accurate quotes for pricing and builds estimates for special items by gathering information and analyzing material and job costing
  • Following up and corresponding with various suppliers directly and with the help of specific departments
  • Providing a central point of contact to engage with supporting departments/suppliers as necessary
  • Creating quotes at agreed margins
  • Ensure work is delivered to agreed service level
  • Communicate and interact properly with all departments involved in completing quotations
  • Perform other related duties as requested by supervisor or manager

Qualifications

  • Bachelor’s degree or higher in any related field
  • Good Knowledge of languages: English and Italian and/or Spanish
  • Previous experience in hotel or other travel related industry is highly preferrable
  • Hard working, diligent and capable of working well under pressure, to mee tight deadlines and work flexible hours/days
  • A prior sales role in a related industry will be highly advantageous
  • Strong problem-solving & issue management skills
  • Good background knowledge in tourism industry (locally and internationally)
  • Good knowledge of Thailand and other Southeast Asian Destinations and products
  • Good communication skills

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring you for this position and send to recruit(@)asiantrails.org

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