Tour Administrator – Middle East Markets

Purpose of the role

Asian Trails Tour and Tour Administrator is taking care of the complete reservation process including starting from receiving requests from travel agents abroad, prepare offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Thailand or Southeast Asia. You are also responsible to issue vouchers to hotels and other suppliers as well as the invoicing process and payment collection. You will be joining our young and dynamic Inbound colleagues. 

Key Responsibilities / Job Description

  • Responsible for communication with the overseas travel agencies and tour operators
  • Preparation of itineraries and quotations
  • Sending reservation requests to hotels and land service providers in Thailand
  • Follow up on sent over programs
  • Prepare yearly Master File for some agencies. Ensuring that all relevant data is uploaded in Asian Trails’ administration system
  • Coordination with the operation department with our offices in booking land services
  • Negotiate reservations with suppliers and hoteliers
  • Follow up payment with its customers
  • General administration tasks
  • Work closely with colleagues from other departments and offices within the Asian Trails Group

Qualifications:

  • Bachelor’s degree in the hospitality industry
  • Minimum 2 years’ experience in a travel & tourism company
  • Good command of verbal and written English is essential. Arabic language would be plus
  • Knowledge of Thailand and other Southeast Asian market is an advantage
  • Working experience in the travel & tourism industry in Thailand is a must
  • Good command of Microsoft Office applications and excellent computing skills
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season
  • A “Can Do” attitude and positive thinking that includes creative thinking is an asset
  • This position is only open for Thai nationals

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring you for this position and send to recruit(@)asiantrails.org

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