Tour Administrator & Reservations – French Market

Purpose of the role

Asian Trails Tour and Reservation Administrator is taking care of the complete reservation process including receiving requests from travel agents abroad, preparing offers and quotations, timely following-up and booking all services with our branch offices, hotels and suppliers in Thailand. You are also responsible to issue vouchers to hotels and other suppliers as well as the invoicing process and payment collection. You will be joining our young and dynamic French market colleagues.

Key Responsibilities / Job Description

  • Responsible for communication with the overseas travel agencies and tour operators
  • Preparation of itineraries and quotations
  • Sending reservation requests to hotels and land service providers in Thailand
  • Follow up on sent over programs
  • Ensuring that all relevant data is uploaded in Asian Trails’ administration system
  • Push the usage of Asian Trails’ systems and promote B2B usage
  • Coordination with the operation department in our offices to booking land services
  • Follow up payment with customers
  • General administration tasks
  • Work closely with colleagues from other departments and offices within Asian Trails Group

Qualifications / Desired experience

  • Bachelor’s Degree in Tourism
  • Good command of English and French language is a must
  • Previous experience in a travel & tourism company, preferably in the French Market
  • Specific destination knowledge in Thailand and/or South East Asia
  • Experience with FIT and GIT/series bookings is an advantage
  • Experience with LEMAX software is an advantage
  • Good command of Microsoft Office applications (Excel, Word, etc)
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A “Can Do” attitude and positive thinking that includes creative thinking is an asset
  • This position is only open for Thai nationals.

Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring you for this position and send to recruit(@)

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