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About Asian Trails
Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its 9 destinations; Cambodia, China, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand and Vietnam.

For our head office in Bali, Asian Trails Indonesia is currently seeking suitable and dynamic candidates that fulfil the criteria as mentioned below for the position of

Assistant Manager - French Markets


Purpose of the role The role of assistant manager is a crucial link between our partner and our suppliers. In this role you will be taking care of the complete reservation process including starting from receiving requests from travel agents abroad, prepare offers and quotations, timely follow-up and booking of all services with our branch offices, hotels and suppliers in Indonesia. You are also responsible to issue vouchers to hotels and other suppliers as well as the invoicing process and payment collection. You will be joining our young and dynamic French market colleagues and report directly to the department manager.

Overall Responsibilities
  • Supervision and support to the French speaking market team on all aspects of the reservation, quotation and administration side in French
  • Responsible for smooth communication with the overseas travel agencies and tour operators on all fronts
  • Overseeing the preparation of itineraries and quotations within the set SOP’s for response in a proper and timely manner
  • Follow up on sent over programs
  • Ensuring that all relevant data is uploaded in Asian Trails’ administration system, related to quality control checks in terms of pricing and itinerary content
  • Coordination with the operation department with our offices in booking land services
  • Follow up payment with its customers
  • Supporting and taking initiative in handling and reporting complaints, irregularities and imminent changes in product-related matters with the assistance of the department manager
  • Ensuring all aspects of the teams profit and loss are aligned within the company’s SOP
  • Work closely with colleagues from other departments and offices within the Asian Trails Group
  • Reporting directly to the French Market manager for Asian Trails Indonesia
Qualification
  • Bachelor’s / University degree in tourism or hospitality industry or relevant working experience.
  • Proficiency in French is essential (verbal and writing), good command of English is a requisite
  • A least 3 years’ experience in a travel & tourism company, preferably in the French Market
  • Specific destination knowledge in Indonesia and/or South East Asia is a must
  • Knowledge of the French speaking market is a huge asset.
  • Experience with FIT and GIT/series bookings of advantage
  • Experience with back-end travel software is an advantage
  • Good command of Microsoft Office applications (Excel, Word, etc.)
  • The ideal candidate must be detailed-orientated, service-minded, some experience in negotiations and have a drive to deliver exceeding expectations
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking that includes creative thinking is an asset
  • This position is only open for Indonesian nationals
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), a copy of all relevant certificates and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to Mrs. Estelle Vergnes –Manager Inbound French Market via email: estelle@asiantrails.co.id

Only shortlisted candidates will be contacted

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