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Job Vacancies in Thailand

Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its destinations; Cambodia, China, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand and Vietnam

For various locations in Thailand, Asian Trails is currently seeking suitable and dynamic candidates that fulfil the criteria as mentioned below for the position of

Reservation Administrator

Purpose of the role
    This position is for our new joint venture company with the Thomas Cook Group, one of the world's leading leisure travel groups and the employment will be with the new established company. The purpose of this job is to manage the reservation process including the initial request from the travel agents, preparing offers and quotations and booking of all of our services with hotels and suppliers within Thailand or South East Asia. In addition, you are responsible for issuing vouchers to hotels and other key suppliers and ensure the processing of invoices and payment collection is in line with company policy and procedures.
Overall Responsibilities
  • Responsible for communication with the overseas travel agencies and tour operators
  • Preparation of itineraries and quotations as per B2B/B2C clients requests
  • Sending reservation requests to hotels and land service providers in Thailand
  • Follow up on programs sent out
  • Prepare annual master file that includes all relevant data. Ensure data is uploaded onto internal admin system.
  • Coordinate with the operation department to ensure booking of requested land services
  • Negotiate reservations with suppliers and hoteliers
  • Follow up on payments
  • General administration tasks
  • Able to communicate effectively in English, verbally and written
  • Minimum 2 years in the travel industry and knowledge of Thailand
  • High level of IT literacy and use of Microsoft office packages and external Tourism / Business qualification are essential for this position.
  • Experience with the flowing software - FIT, GIT, TOPAX
  • Able to build strong internal/external relationships
  • Has a truly service minded approach to the role
  • Organised to meet tight deadlines
  • Strong decision making skills and effective at problem solving
  • Ability to work as part of a team
  • Flexible on working hours during peak season
  • Advanced excel skills enabling production of formulas to deliver detailed MI data is a prerequisite.
  • Educated to University degree or equivalent are preferred but not essential
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking, includes creative thinking
  • This position is available for Thai nationals only
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to recruit@asiantrails.org

Only shortlisted candidates will be contacted