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Job Vacancies in Thailand

Founded in 1999, the Asian Trails Group has been on the forefront of operating cutting-edge travel proposals to seamless operational standards that is second to none in Asia. Headquartered in Bangkok, the group continues to provide client-focused destination management services in all of its destinations; Cambodia, China, Indonesia, Laos, Malaysia, Myanmar, Singapore, Thailand and Vietnam

For our head office in Bangkok, Asian Trails Thailand is currently seeking suitable and dynamic candidates that fulfill the criteria as mentioned below for the position of

Ticketing Agent

Purpose of the role
    Liaising between airline partners and our business partners for ensuring reservations and quotations for both domestic and international airline tickets are in proper order, the right candidate for the position of ticketing agent will function as a source for information and consulting accurately about routing and airfare options. Responsible for invoicing, payment procedures as well taking up a customer service role to serve guests at our head office, the right candidate will join a dynamic team of passionate travel professionals.
Overall responsibilities
  • Offer accurate airfare quotations and suggestions, based on the received requirements.
  • Ensuring reservations and ticketing procedures are properly done.
  • Make reservation for low-cost airlines, upon request.
  • Prepare refund documentation to be submitted to all airline partners.
  • Reporting domestic ticket statements to airlines.
  • Preparing IATA sales reports, submit to the BSP office.
  • Issue invoices, credit notes and weekly reports to Thailand's accounting department.
  • Follow up payment with its customers.
  • General administration tasks, as outlined by the ticketing manager.
  • Bachelor's Degree in Tourism.
  • Good command of English.
  • Minimum 3 year experience in a travel & tourism company.
  • Decent knowledge of Amadeus, knowledge of Sabre is seen as an advantage.
  • Training certification of Amadeus or Sabre system will be an asset.
  • Good command of Microsoft Office applications.
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A "Can Do" attitude and positive thinking, includes creative thinking.
  • This position is available for Thai nationals only.
Asian Trails will only consider those with a genuine interest in joining a dynamic inbound travel company. Interested and potential candidates are invited to send us your updated resume, including a cover letter with salary expectations, a current photo (not older than 6 months), the date when you will be available and state why Asian Trails would benefit in hiring the suitable candidate in English in Word to recruit@asiantrails.org

Only shortlisted candidates will be contacted