INCLUSIONS

• An evening tour with a professional English-speaking guide;
• Transportation by air-conditioned vehicle with professional driver.
• Tram ride through the night safari
• All entrance fees for visits as mentioned in the description.
• All applicable taxes and service charges

EXCLUSIONS

• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travellers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on private basis only with English-speaking guide.
• A private transfer with guide will accompany the customers to and from Chiang Mai Night Safari only yet will join other guests during the actual tour.
• Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only. Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply;
• Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users;
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour;
• Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off;
• Natural elements of any kind have a destructive effect on electronic equipment. It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this;
• The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles;
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.