INCLUSIONS

• A half-day tour with a professional English-speaking assistance at the spa.
• Transportation by air-conditioned vehicle with professional driver.
• A 2-hour spa treatment
• All entrance fees for visits as mentioned in the description.
• All applicable taxes and service charges

EXCLUSIONS

• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on full private basis with English-speaking assistance at the spa (no guide).
• Return transfers for this excursion apply only / are inclusive for customers staying along South Bali (Sanur, Kuta, Nusa Dua, Jimbaran, Legian and Seminyak) and Ubud. Transfers outside these areas, including any harbour and Bali’s International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.
• This tour is not operational during Nyepi Day, Bali’s Day of Silence. The date of this spiritual day changes annually.
• It is highly recommended to inform us in advance whether you have any allergies or ailments before booking your spa treatment.
• Our therapists can adapt the treatment according to your needs.
• Treatments included may not be unsuitable for pregnant women, people with neck and back problems and those with limited mobility.
• We will always make the effort to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Please note pick-up and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.
• We recommend bringing an extra set of clothes for after the spa treatment.
• The treatment at the selected spa takes approximately two hours.
• Transfers from and to your booked accommodation is not included in the total duration. This largely depends on the location of your resort and possible traffic congestion.