INCLUSIONS

• An early morning hot-air balloon ride (joint) with a professional English-speaking assistance
• Joined transfers from your Chiang Mai hotel to the hot air balloon launch site.
• Private tours and transfers with a professional English-speaking / German speaking guide at Doi Suthep, starting from the hot air balloon site
• Light breakfast with one glass of champagne at the hot air balloon site
• Flight certificate
• All entrance and donation fees for visits as mentioned in the description.
• All applicable taxes and service charges

EXCLUSIONS

• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• The hot air balloon flight is operated on joint / Seat-In-Coach basis only with English-speaking assistance, as where the Doi Suthep tour is operated on full private basis with English or German-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
• Depending on the number of guests on any confirmed tours, the correct type of car / mini-van/coach cannot be confirmed upon reservation. This also depends on the availability of accommodation.
• Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only. Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
• We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
• We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant
• Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
• Royal temples and palaces uphold a very strict dress code: it is essential that you dress appropriately during this excursion by wearing clothes that cover shoulders and fall below the knees.
• Customers wearing shirts with obscene and disrespectful prints and pictures and brightly-coloured clothing may be refused entrance.
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Customer may require signing waivers before taking the balloon flight.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
• We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
• In windy or otherwise marginal conditions the pilot may choose to postpone or cancel the flight, as safety is highly valued. Fortunately Thailand typically has perfect ballooning weather thus flights rarely need to be cancelled. In the event we do need to cancel a flight due to weather conditions, we will be delighted to reschedule the flight.
• Program only is operational from 5.30 in the morning.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• We recommend wearing light, comfortable cotton clothing and comfortable shoes.
• Customer heath criteria for flying: all adults and children in good health, without ailments that do not allow strenuous exercise.
• Children – must have a height not less than 140 cm.
• Best period for hot air ballooning in Chiang Mai runs from mid-November until mid-March