INCLUSIONS

• A full day tour with a professional English-speaking guide
• Joined tours and transfers with a professional English-speaking guide
• Transportation by air-conditioned vehicle with professional driver
• All applicable taxes and service charges
• All entrance fees for visits as mentioned in the description
• Lunch at a local restaurant is included (food only)

EXCLUSIONS

• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on joint / Seat-In-Coach basis only with English-speaking guide.
• Transfers are only operated within the Ao Nang and Hat Nopparathara based resorts and restricted to main hotels only.
• Regions outside these beach regions such as Railay, Tubkaek, Krabi Town, any surrounding islands resort outside the Krabi city borders and Krabi’s International Airport are excluded and supplementary charges apply.
• Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
• Parts of the Emerald Pool will be closed for bathing and swimming for sustainable reasons. The national park management of the Emerald Pool reserves the right to close the Blue Pool without prior notice as well between January and April. Bathing in the main hot spring and pool area is possible.
• Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
• To respect local customs and respecting the religious sites and temples on this tour, it is customary for guests to take off their shoes before allowed entrance. Your guide will inform you in advance for which of these sites this is applicable.
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Natural elements of any kind have a destructive effect on electronic equipment. It the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
• We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
• The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.
• In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.
• Recommended to bring: change of clothing (2 sets), towel, swim wear and slippers / waterproof sandals.