INCLUSIONS

• A full-day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
• Transportation by air-conditioned vehicle with professional driver.
• Return ferry ticket from and to Koh Samed
• All entrance fees for visits as mentioned in the description.
• All applicable taxes and service charges

EXCLUSIONS

• Lunch at a local restaurant
• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated both on private basis as well as on joint / Seat-In-Coach basis, with English speaking guide only. Other languages are on request / subject to availability and supplementary charges may apply.
• Should you have booked a joint / Seat-In-Coach excursion, we are unable to communicate with you with accurate participation numbers, as these may change until the very last moment.
• Transfers are only operated within the downtown Pattaya and Naklua areas and restricted to main hotels only. Regions outside the central business district such as Jomtien, Sattahip, Rayong, Chonburi, Koh Samed, any surrounding islands resort outside the Pattaya city borders and U-Tapao International Airport are excluded and supplementary charges apply.
• We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.
• Due to the absence of ATM machines and credit cards payment portals, particularly on islands and inside nature reserves, we highly recommend to bring sufficient cash with you. Natural elements of any kind have a destructive effect on electronic equipment.
• It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.
• We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
• The protection of the country’s flora and fauna is of immense importance for us. We will not pursue any activities for guests that are not in line with our animal, wildlife and environment protection principles.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power. Recommended to bring: change of clothing (2 sets), towel, swim wear and slippers / waterproof sandals. We strongly advise not to bring any valuables with you as there are no lockers available.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.