Following our newsflash from 28 June in regards to the sudden cloud of ash spewed by Mt Agung, the airport authority of Bali Ngurah Rai International Airport has released an announcement that it has temporarily closed the airport for traffic effective from today from 03.00 this morning and is expected to reopen by 19:00 hrs (7PM).
All departing passengers are required to go to airport according to their travel plan. Passengers are required to re-register themselves and provide the customer service staff at the airport with their contact information. Customers will be able to stay in touch with the airline directly for the latest departure information and whether new departure times can be confirmed after the situation has been the green light.
At this moment, there is no information of any airline offering any complimentary hotel accommodation, since the airport is expected to open tonight.
Asian Trails Indonesia will continue to provide assistance at airport. If you have any questions, please contact our Customer Service manager, Mr Marek Bis, at email email@example.com or alternatively, contact us anytime at firstname.lastname@example.org or at +62 (0) 361 285 771 during office hours or our 24/7 hotline outside of office hours at +62 (0) 811 386 9377.