Thailand jobs
Operations, MICE & Product Officer (Indian Market – Phuket) | Thailand
About the role
Based in Phuket, the Operations, MICE & Product Officer in our Phuket Branch will be responsible for product development, creating quotations and providing on-the-ground support for the Indian Market and MICE teams from our Bangkok head office.
Responsibilities
- Create services and cost allocation in the Lemax booking system;
- Coordinate payments with the finance teams from branch, head office and suppliers;
- Contact suppliers in destination (Phuket) for any type of request;
- Guiding/coordinating tasks, such as accompanying groups on inspection trips and during event operation, from arrival to departure. If necessary, supervise the set up and organisation of excursions via sea, land and sky and coordination check ins, gala dinners, conferences and any other special requests required by different groups;
- Prepare and send quotations requested from the head office or any other department;
- Negotiate with suppliers and make sure that all is in line with the requirements;
- Coordinate and work closely with other departments for any request;
- Handle any last minute requests;
- Adhere to event safety standards;
- Support product development efforts for specific accounts or source markets;
- Foster good relationships with hotels and suppliers;
- Review contents, descriptions and rates of products in the destination when requested by head office in Bangkok;
- Other tasks as assigned by the Head of the Department or MICE & Product Supervisor.
Qualifications
- At least 1-2 years of experience in a travel & tourism company is an advantage;
- Ability to work with foreign nationals;
- Exceptional interpersonal skills and friendly demeanour;
- Fluent command of English (both spoken and written) is essential;
- Good command of Microsoft Office applications (Excel, Word, Outlook) and computer skills;
- Experience with MICE/FIT/GIT/series bookings and specific knowledge of the Indian Market in Phuket, Khao Lak and Krabi are an advantage;
- Candidates must be detail-oriented and have good negotiation skills;
- Ability to work independently and as part of a team;
- Good problem-solving skills;
- Well-organised, with the ability to perform under stress, meet tight deadlines, and be flexible with working hours, especially during peak seasons, including weekends, evenings, and public holidays;
- Excellent multitasking ability;
- Willingness to travel for work and spend time outside the office when required;
- A “can do” attitude and positive thinking that includes creative thinking is an asset;
- Tourist guide license is an advantage;
- Ability to handle last minute requests;
- Conflict management skills;
- Outstanding organisational skills;
- Energetic & outgoing personality;
- Diligence and attention to detail;
- Bachelor’s degree in the hospitality and tourism industry;
- Comfortable working in both indoor and outdoor environments, depending on the nature of the event;
- Able to travel at sea, travelling to islands in the Andaman Sea;
- Have own car or motorbike.
How to apply
Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.
For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org
