Thailand jobs
Tour Administrator & Reservations (French Market) | Thailand
About the role
Asian Trails’ Tour and Reservations Administrator takes care of the complete reservation process including receiving requests from travel agents abroad, preparing offers and quotations, timely follow-up and booking of all services across our branch offices, hotels and suppliers in Thailand. You are also responsible for issuing vouchers to hotels and other suppliers as well as the invoicing process and payment collection. You will be joining our young and dynamic French market colleagues.
Responsibilities
- Responsible for communication with the overseas travel agencies and tour operators;
- Preparation of itineraries and quotations;
- Sending reservation requests to hotels and land service providers in Thailand;
- Follow up on sent over programmes;
- Ensuring that all relevant data is uploaded in Asian Trails’ administration system;
- Push the usage of Asian Trails’ systems and promote B2B usage;
- Coordinate with the operations department to book land services;
- Follow up on payments with customers;
- General administration tasks;
- Work closely with colleagues from other departments and offices within Asian Trails Group;
- Fully understand the range of sustainable products available and encourage clients to include relevant ones within their programmes;
- Invite agents to take part in our Refillable Water Bottle and Carbon Offsetting initiatives;
- Other duties and special projects as assigned.
Qualifications
- Bachelor’s Degree in Tourism;
- Good command of English and French language is a must;
- Previous experience in a travel & tourism company, preferably in the French Market;
- Specific destination knowledge in Thailand and/or South-East Asia;
- Experience with FIT and GIT/series bookings is an advantage;
- Experience with LEMAX software is an advantage;
- Good command of Microsoft Office applications (Excel, Word, etc.);
- Able to work under pressure, meet tight deadlines and work flexible hours during peak season. A “Can Do” attitude and positive thinking that includes creative thinking is an asset;
- This position is only open for Thai nationals.
How to apply
Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.
For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org
