Emergency Contacts

Our emergency contacts are on stand by 24 hours, 7 days a week to assist customers at any time throughout their journey.

Virginie Kury

Managing Director
Tel / WhatsApp: +855-99-500-217

Chanporen Tith

Program and Inbound Manager
Tel / WhatsApp: +855-12-754-581

Sothea Pensin

Phnom Penh Operation Manager
Tel / WhatsApp: +855-17-222-400

Samart Kim

Siem Reap Operation Manager
Tel / WhatsApp: +855-12-410-800

Office hours are Monday to Friday from 8 am to 5.30 pm.

English Customer Service

Tel: +86-131-212-449-62

Spanish Customer Service

Tel: +86-152-107-408-85

Xiaolin Zhang

Managing Director
Tel: +86-138-108-957-45

Office hours are Monday to Friday from 9 am to 6 pm.

Emergency Customer Service

Tel / WhatsApp: +62-81-138-69377

Mathias Ziolkowski

Service Delivery Manager
mathias@asiantrails.co.id

Estelle Vergnes

General Manager
Tel / WhatsApp: +62-811-398-1015

Office hours are Monday to Friday from 9 am to 6 pm.

Emergency Customer Service

Tel / WhatsApp: +856-20-2221-1950
res@asiantrailslaos.com

Office hours are Monday to Friday from 8:30 am to 5:30 pm.

Emergency Customer Service

Tel / WhatsApp: +60-19-354-0590

Emir Cherif

Managing Director
Tel / WhatsApp: +60-19-304-1714

Julien Collot

General Manager
Tel / WhatsApp: +60-19-354-4942

Wan Aznam

Head of Operations & Customer Service
Tel / WhatsApp: +60-19-393-0592

Office hours are Monday to Friday from 9 am to 6 pm.

Emergency Customer Service

Tel / WhatsApp: +95-9-200-5659

Naw Eh May Htoo

Deputy Managing Director
Tel / WhatsApp: +95-9-5094-858

Saw Win

Operations Manager
Tel / WhatsApp: +95-9-421-742-861

Office hours are Monday to Friday from 9 am to 5.30 pm.

Emergency Customer Service

Tel / WhatsApp: +65-81-18-5883

Emir Cherif

Managing Director
Tel / WhatsApp: +60-19-304-1714

Julien Collot

General Manager
Tel / WhatsApp: +60-19-354-4942

Wan Aznam

Head of Operations & Customer Service
Tel / WhatsApp: +60-19-393-0592

Office hours are Monday to Friday from 9 am to 6 pm.

German Customer Relations

Sebastian Kromberg
Tel / WhatsApp: +66-91-469-4619

French Customer Relations

Elies Rostane
Tel: +66-81-987-5509

English Customer Relations

Elies Rostane
Tel: +66-98-279-5791

Latin Markets Customer Relations

Elide Gregori
Tel / WhatsApp: +66-82-105-0617

Raddhee Jarasnetiroj

Operations Manager
Tel: +66-81-343-0216

Office hours are Monday to Friday from 8.30 am to 6 pm.

Bui Viet Thuy Tien

Managing Director
Tel / WhatsApp: +84-91-391-8000

Alexander Leven

General Manager
Tel / WhatsApp: +84-98-370-8890

Linh Pham

Customer Service
Tel / WhatsApp: +84-96-979-8235

Office hours are Monday to Friday 8 am to 5.30 pm.

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