Superheroes to the rescue

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Superheroes to the rescue

Not all superheroes wear capes! At Asian Trails we have recruited travel and tourism heroes to work in our new customer service (CS) team based in Bangkok.

This new online facility has been created to provide specialist assistance – when needed – to our customers, with a focus on booking support, issue minimisation, responsive solutions and a personalised client focus. CS has been launched in our Thailand head office, with a plan to expand into all our destinations Asia-wide.

This new initiative is a reflection of the growth of our business as we sign up more agencies as partners and bookers – with a corresponding need for more specialist support 24/7.

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