Tour desk services

Asian Trails' tour desks

Our tour desk services deliver a range of bespoke tours and packages for seat-in-coach and tailor-made travel. We add value to the guest experience with our comprehensive range of services, including guided city walks, sightseeing and airport transfers. Combining professional customer service with in-depth destination knowledge, our dedicated tour desk team offers reliable support for every journey. Asian Trails’ services are quality assured, backed by industry-leading insurance.

Bespoke tours
and packages
Our service promise

24-hour and
multi-lingual service
We offer round-the-clock support and speak your travellers’ languages

Local knowledge
Our guides are experts
about local and authentic experiences

No hidden extra costs
Our tour desk services offer peace of mind with no unexpected fees

Health and safety
All of our team members adhere to trusted standards in health and safety

Responsible travel
We focus on ethical and sustainable tours, including authentic interactions with local people and places.

Industry-leading insurance
We offer access to best-in-region third-party coverage

Creating value for your brand

Access additional income streams and enhance your hotel’s profitability. With our tour counter services, you can tap into new revenue sources and build on the overall guest experience, leading to an increase in bookings and profitability.

Unique guest experiences

Our product portfolio includes a vast range of cultural experiences as well as eco-friendly adventures in nature. All of our experiences are designed to appeal to environmentally conscious travellers.

Group booking support

From private dinners to team building, day tours and other activities, our comprehensive group support services help you meet the demands of group travellers. Streamline the process from quotation to experience with our customised offers. Our tailored packages and industry knowledge make your hotel the ideal choice for organisers.

Customised desk design

To enhance visibility and drive sales, Asian Trails’ tour desks are custom-designed to match your brand, with a variety of promotional materials, such as tour books, maps, signboards and more.

Professional team

Our all-around service-minded staff are professional and well-trained, fluent in English and have extensive local tourism knowledge. We also comply with health and safety regulations.

Full range of vehicles

From luxury vehicles to minivans and big buses, our large fleet of vehicles caters for any group size and budget. Our electric vehicles help make travel more sustainable and all vehicles are fully insured.

Browse our Thailand trails

Browse our collection of bespoke and curated tours, including a wide range of active adventures, digital trails, family activities, romantic moments, culinary experiences and more!

Our partners
What our guests say

Our tour desk services add value to the guest experience, improve guest satisfaction and generate positive reviews for your hotel.


A special applause to the manager of the tour operator who advised us best in choosing the excursions.

– Francy270814, traveller from Italy



Excellent service and courtesy of all the staff, including the person in charge of tourist tours. Beautiful and impeccable room.

– Francesca, traveller from Italy

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