Thailand jobs
Tour Administrator – Inbound (Indian Markets) | Thailand
About the role
The purpose of this role is to provide administrative and operational support for inbound travel arrangements targeting the Indian market. This role ensures accurate booking management, documentation, and coordination between suppliers, internal departments, and clients to deliver efficient and seamless travel services.
Responsibilities
- Handle all administrative tasks related to inbound tour bookings for Indian clients;
- Enter and maintain reservations, service orders, and supplier confirmations in the internal system;
- Coordinate with hotels, transport providers, guides, and other vendors to secure services at agreed terms;
- Prepare travel documents, itineraries, vouchers, and service sheets with precision and timeliness;
- Monitor booking status, update changes, and communicate updates to relevant teams (Sales, Operations);
- Assist in cost calculations, tour quotations, and create service confirmations as required;
- Ensure accurate invoicing support and assist finance with required documentation;
- Respond to internal and external queries in a timely and professional manner;
- Maintain proper filing and documentation of bookings and contracts;
- Support the Operations and Reservations team in day-to-day tasks and peak season workloads;
- Fully understand the range of sustainable products available and encourage clients to include relevant ones within their programmes;
- Invite agents to take part in our Refillable Water Bottle and Carbon Offsetting initiatives;
- Other duties and special projects as assigned.
Qualifications
- Bachelor’s degree or diploma in Tourism, Hospitality, Business Administration, or related field;
- 2–3 years of experience in tour administration, reservations, or travel operations (preferably inbound);
- Familiarity with DMC systems, reservation software, or tour booking platforms;
- Experience handling Indian market clients or suppliers is an advantage.
How to apply
Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.
For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org
