The purpose of this role is to manage all service-orientated operations within the ticketing office. The successful candidate will be required to interact with customers and respond to customer complaints.

The key objective of Asian Trails' Contract Manager is to establish, manage and optimise relationships with hotels. The successful candidate will improve the company's current portfolio, focusing on key hotels and local chains to consolidate and strengthen Asian Trails' reputation as the country's top DMC in the online/offline business environment.

Asian Trails Thailand is searching for a customer-oriented and professional Hotel Representative to provide exceptional service to guests and ensure a seamless hotel experience. The Hotel Representative will act as a liaison between guests and the hotel. This role requires excellent communication skills, attention to detail and a friendly demeanour to enhance guest satisfaction.

The Supervisor for Inbound English Markets is responsible for managing the daily operations of the English-speaking inbound market segment. This role ensures the smooth delivery of travel services, supporting the Manager for Inbound English Markets and working closely with international partners to maintain high service standards and client satisfaction.

We are seeking a skilled and versatile Full Stack Junior Developer to join our dynamic team. The ideal candidate will be proficient in both front-end and back-end development, capable of designing, developing and maintaining scalable web applications. This role demands a deep understanding of modern programming frameworks, tools and technologies to deliver user-friendly and functional solutions.

This role is responsible for delivering excellent service to all guests at the destination during their holiday in Lombok and the surrounding area, from arrival to departure. Representative Staff represent Asian Trails Indonesia or our agents to guests by providing information and services, promoting and selling optional tours and more. In case of a complaint or unforeseen situation, the [...]

The Operations Manager will oversee and manage the daily operations of the Lombok Office of Asian Trails Indonesia. This role ensures smooth office functioning, effective team coordination and excellent customer service to clients. The Manager will assist with product development, focusing on creating unique and attractive travel experiences in Lombok and its surrounding areas, working [...]

The Service Delivery Manager is responsible for overseeing the delivery of exceptional travel services to clients. This role ensures that all aspects of the travel experience, including transportation, accommodation, tours and other services, meet the agency’s standards and client's expectations.

The Data Uploading Staff is primarily responsible for managing all data loading tasks for every product. This includes inserting, updating and maintaining accurate data on various computer systems and in our organisational archive. Reporting directly to the Data Management Manager and Assistant Manager, this role is based in our Yangon office. Two positions are available.

The Reservations Executive plays an important role in handling the complete reservation process, starting from receiving requests from travel agents abroad. The ideal candidate will prepare offers and quotations and carry out timely follow-up on bookings for all services with our branch offices, hotels and suppliers in Malaysia and Singapore.