Thailand jobs

Tour Administrator – Inbound (Latin Markets) | Thailand
About the role

For this challenging role based in our Bangkok office, we are looking for an enthusiastic and experienced professional to support our Latin Manager, handling Spanish and Portuguese tour operators and travel agent clients. For this role, you will be reporting directly to the department manager. You will need to maintain a high standard of service to agents and clients.

Responsibilities
  • Handle group quotation requests from Spanish and Portuguese-speaking source markets;
  • Consult with and inform agents about the destination to suggest adequate products;
  • Deliver competitive and attractive quotations and adhere to strict turnaround times (ideally 24 hours);
  • Input all services in the reservation management system, preparing all documents (such as itineraries and vouchers) for the operations department to handover to clients and guides;
  • Submit documents to hotels or suppliers and liaise with our business partners to ensure all services are up to date;
  • Follow up with agents on acceptance of proposal and materialisation of business;
  • Solve internal and external operational issues and coordinate with representatives.
Qualifications
  • Successfully completed degree in international tourism;
  • Fluent command of English (both verbal and written), knowledge of Spanish is an advantage;
  • Minimum two years’ experience in a similar role;
  • Proven track record and experience with GIT bookings;
  • Expertise in destination knowledge of Thailand and knowledge of Indochina is a plus;
  • A creative mindset and pro-active approach;
  • Great communication and interpersonal skills;
  • Out-of-the-box thinking and hands-on attitude;
  • Strong negotiation skills;
  • Good command of Microsoft Office applications (Excel, Word, Outlook) and excellent computing skills;
  • Able to work under pressure, meet tight deadlines and work flexible hours during peak moments;
  • Hardworking and friendly, service minded attitude;
  • Candidates must be detail-oriented and possess good negotiation skills;
  • A “Can Do” attitude, positive mindset and creative thinking is an asset.
How to apply

Submit your CV and cover letter via the link below. Please note that only shortlisted candidates will be contacted.

For more details or about the role or how to apply, contact our HR team at: recruit@asiantrails.org

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