Digital Trails: How it works

When booking your Digital Trails package through Asian Trails, your travellers have access to our reliable Asian Trails’ support and emergency services throughout their journey. Our local Asian Trails’ agents are available via phone and chat for on-the-spot assistance and can help with booking additional services.

Your local Asian Trails’ agent will take care of the booking details and check any logistical arrangements on the guest’s behalf, such as hotels and transfers or bicycle rental, depending on the inclusions in their booking.

The 72-Hour Pass

1. This convenient, all-in-one pass provides access to all guided and self-guided Digital Trails during a 72-hour period.
2. The guided walks are led by an English-speaking guide and guests can hop-on and hop-off the routes at any time.
3. Self-guided walks are available daily with flexible start times.

How to activate Digital Trails

1 Download

2 Scan

3 Login

4 Choose destination

Download the app on
App Store or Google Play.

Scan the QR code on your booking voucher.

If you cannot scan the QR code, you can login using the username
and password on your booking voucher.

Choose your destination and begin exploring.

How to join a guided Digital Trail

1 Get the app

Before starting the tour, download the app where you can view information about your scheduled tour.

2 Meet the local expert

Make your way to the meeting point where the local expert is waiting.

3 Show your voucher

To unlock the guided features on the app, present the QR code on your booking confirmation to the local expert.

4 Connect to wifi

On the guided walk, a local Internet package is provided so you can avoid international roaming charges.

5 Enjoy the tour

Gain additional insights from the local expert about the destination’s culture, cuisine and more as you make your way along the route.

6 Continue exploring

At the end of the guided tour, you can continue on a self-guided route or navigate your way around the city using the digital roadbook and GPS route information.

What else do I need to know?

1. Guided walks operate with a minimum of one and maximum of 15 participants.
2. Audio and written content on the app is available in multiple languages.
3. The 72-Hour Pass is valid for 12 months after the date of purchase. Once activated, the ticket will expire within 72 hours.
4. Digital Trails do not include transfers to/from hotels. Travellers are advised to make their own way and should arrive at the meeting point ahead the scheduled start time.
5. Children aged 0-12 years can join Digital Trails for free when accompanied by a paying adult.

Ready to learn more?

If you would like more information about our Digital Trails or are interested in exploring the potential for your business, please get in touch with us today. Our team is just an email away, so feel free to contact us at anytime.

BANGKOK ENQUIRIES

HANOI ENQUIRIES

More about Digital Trails

INCLUSIONS

A full day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
Transportation by car / mini-van with professional driver.
All entrance and donation fees for visits as mentioned in the description.
All applicable taxes and service charges
Lunch at a local restaurant is included (food only)

EXCLUSIONS

Tours, inclusions of any kind and other services that are not outlined in the tour description
Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
Hotel accommodation in the destination of commencement.
Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
Single supplement charges for single travelers, where applicable
Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
Transfers are only operated within the downtown Chiang Mai areas and restricted to main hotels only.
Regions outside the central business district such as Mae Rim, Hang Dong, Doi Saket, Mae Taeng and Chiang Mai International Airport are excluded and supplementary charges apply.
We regret that are unable to provide pick-up and drop-off transfer services from and to apartment complexes, local guest houses or private apartments. We advise you kindly to head on your own arrangement to the nearest hotel inside the downtown Chiang Mai area.
We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of local restaurant.
Due to the nature of this tour, we regret to inform you that this excursion is not suitable for wheelchair users.
Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
The road up and down Doi Angkhang is not suitable for large coaches; for group travel, note that the group needs to be split up into mini-vans. We always will make efforts to confirm the exact pick-up time upon reservation.
For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
Due to the absence of ATM machines and credit cards payment portals, we highly recommend to bring sufficient cash with you. Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
We reserve the right to make necessary changes to the excursion in case of unfavourable weather conditions or situations where we are forced to make alterations to guarantee the safety of our guests.
It is recommendable to bring a jacket / sweater with you as temperatures on Doi Angkhang are often much cooler than around Chiang Mai.
It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package.
Any changes in accommodation outside 48 hours will be handled accordingly: changes within 48 hours may be on request.

Digital Trails: How it works

Digital Trails: How it works

The 72-Hour Pass

How to activate Digital Trails

1

Download

2

Scan

3

Login

4

Choose destination

How to join a guided Digital Trail

1

Get the app

2

Meet the local expert

3

Show your voucher

4

Connect to wifi

5

Enjoy the tour

6

Continue exploring

What else do I need to know?

Ready to learn more?

More about Digital Trails

What are Digital Trails?

Digital Trails travellers

Digital Trails for your business

Digital Trails: Getting started

Digital Trails routes

Positive Impact of Digital Trails

INCLUSIONS

EXCLUSIONS

GOOD TO KNOW