INCLUSIONS

• A half-day tour with a professional English-speaking guide. Other languages are on request and may be subject to supplementary charges
• Transportation by air-conditioned vehicle with professional driver.
• All applicable taxes and service charges
• All entrance fees for visits as mentioned in the description.

EXCLUSIONS

• Tours, inclusions of any kind and other services that are not outlined in the tour description
• Personal expenses such as meals, drinks, tips and gratuities, shopping, portage fees and optional tours, unless otherwise stated
• Hotel accommodation in the destination of commencement.
• Compulsory Christmas, country-specific festival and/or New Year dinner at included hotels
• Single supplement charges for single travelers, where applicable
• Any airline tickets, visa fees, additional transportation cost from and to the general meeting point
• Supplements for transfers for customers arriving or departing from any airport or resorts located outside the general pick-up and drop-off locations
• Hotel expenses of a personal nature, should an overnight be included: this includes mini-bar consumption, laundry, room service, any telephone or other communication cost not mentioned in the program
• Travel insurance coverage for customers (highly recommendable)

GOOD TO KNOW

• This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply.
• Return transfers for this excursion apply only / are inclusive for customers staying in and inside Hanoi city centre. Transfers outside these areas, including any accommodation outside the capital, harbour and the Hanoi International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.
• The Mausoleum of Ho Chi Minh City is closed very afternoon, on Mondays and Fridays and during the months of October and November. Visits to the Mausoleum are restricted to outside visits only and/or alternative sightseeing may need to be offered.
• Customers are advised that during the TET celebrations (celebration of Vietnamese New Year), excursions and tours may be subject to supplementary charges and/or may see longer waiting times than normal. We appreciate your understanding on this.
• We regret that we cannot guarantee in any way, confirmed pre-seating for the water puppet show. The final seating arrangement will be determined on spot.
• This excursion includes obstacles of various kinds that may not make this excursion suitable for wheelchair users.
• Guests are advised that some walking is required during this excursion; we always ensure that we take the most comfortable ways from the entrance of the sight to the sight itself.
• We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.
• Please note pickup and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.
• Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.
• It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.